Warranty 2018-03-27T14:07:24+00:00

Limited Warranties

We are confident in the quality of our products and many items are covered by warranties. Below you’ll find a list of all our warranty information.

 

Good to know:

Our warranties start on the day of purchase. When making a claim you will need the original receipt as proof of purchase.

What is covered under the Limited Warranty?

The extent of the limited warranty given for each product is described by the salesperson

 

Duration of Limited Warranty:

Each limited warranty lasts for the number of  months stated against each product, starting from the date of purchase.

 

What will be done to correct the problem?

Euro Tools will examine the product and decide if it’s covered under this limited warranty. Euro Tools will then, at its choice, either repair the defective product or replace it with the same or a comparable product. In these cases, Euro Tools will be responsible for the costs of repairs, spare parts. This will not apply in cases where repair work has not been authorized by Euro Tools. Any defective parts removed in the course of repair works will become the property of Euro Tools. If the item is no longer sold by Euro Tools, Euro Tools will provide an appropriate replacement. Euro Tools will decide at its discretion, what will constitute an appropriate replacement.

 

Conditions for the Limited Warranties:

The limited warranties are valid from the date of purchase. The original purchase receipt is required as proof of purchase.

Exclusions:

The limited warranties do not apply to products that have been stored or assembled incorrectly, used inappropriately, abused, misused, altered, or cleaned with wrong cleaning methods or wrong cleaning products. The warranties do not cover normal wear and tear, cuts or scratches, or damage caused by impacts or accidents. The warranties do not apply if products have been placed outdoors or in a humid environment or if the products have been used for non-domestic purposes (unless otherwise stated). The warranty does not cover consequential or incidental damages. The warranties are to the benefit of the original purchaser of the product. They are not transferable.

General legal rights:

This limited warranty gives you specific legal rights. This limited warranty does not, in any way, affect the rights given to you by law.

 

How to reach us if you need service:

Contact your any of our office or showrooms. You will find the address and phone number in the Euro Tools Catalog or at Eurotoolsnigeria.com. Save your sales receipt as proof of purchase. Proof of purchase is required for the limited warranty to be valid.